Kawasaki City Consumer Administrartion Center

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Consultation service for citizens

If you encounter any consumer problems,  please contact us at Kawasaki City Consumer Administration Center.We offer free consultation service for various troubles related to consumer affiars.

Please note that there is no interpretation service for the consultation.You must accompany someone who can speak Japanese.

Consumer Hotline for Tourists

The Consumer Hotline for Tourists offers telephone consultation that overseas visitors to Japan can use if they experience consumer issues while visiting Japan. Feel free to call this hotline if you encounter consumer issues involving stores, restaurants, bars, transportation, or lodging during your visit.

* Starting of the Consumer Hotline for tourist from December 3, 2018. Please note that the following number is not available until then.