FAQs

Link to Twitter accessible from a different window

Tweet

2020-3-12

How do I obtain a certified copy of my Residence Certificate (juminhyo) (at the counter)?

No.40197

Answer

The method for obtaining a certified copy of your Residence Certificate (juminhyo) is as follows.

1. If the applicant or proxy is submitting request:
(1) Documents for Submission: Request Form (Available at the Ward Office Counter)
(2) Request Counter: Ward Office Ward Residents Section (Kuminka), Branch Ward Resident Centers (Shisho Kumin Center), Sub-Branch Offices (Shutchojo), Administrative Service Corner
(3) Request Method: Submit directly at the counter or mail (if mailing, send request to the Kawasaki City Mail Request Center (Kawasaki-shi Yuso Seikyu Jimu Center)
(4) Required Items:
a) Bring documents verifying your identity (or the identity of the proxy). (Refer to “3.Documents Verifying Your Identity”)
b) Legal representatives should bring a copy of the family register (koseki tohon) and documents certifying their qualifications. Those who are not legal representatives should bring a letter of attorney.
c) When the person themselves request, a seal is not required if you provide your signature on the requester field of the Residence Certificate (juminhyo) request form.
d) When the proxy request, a seal is not required if the proxy provides their signature on the requester field of the Residence Certificate (juminhyo) request form.

2. For third party applications:
(1) Documents for Submission: Application Form
(2) Request Counter: Ward Office Ward Residents Section (Kuminka), Branch Ward Resident Centers (Shisho Kumin Center), Sub-Branch Offices (Shutchojo) (Administrative Service Corners cannot handle this request.)
(3) Request Method: Submit directly at the counter or mail (if mailing, send request to the Kawasaki City Mail Request Center (Kawasaki-shi Yuso Seikyu Jimu Center)
(4) Required Items:
a) Bring documents verifying your identity (or the identity of the proxy). (Refer to “3.Documents Verifying Your Identity”)
b) Legal representatives should bring a copy of their family register (koseki tohon) and other documents certifying their qualifications. Those who are not legal representatives should bring a letter of attorney.
c) The CEO's seal is required for corporations.
(5) Precautions: We may be unable to issue your documents depending on the reason for application.

3. Documents Verifying your Identity: Bring one of the following items to verify your identity.
(1) Individual Number Card, Basic Residents’ Registration Card (with Photo), Passport, Driver’s License or Other Government-Issued License, Permit or Qualification Card (Limited to Photo IDs)
(2) Two Items Verifying Your Name, Such as a Health Insurance Card, Cash Card, or Bank Passbook
*In case of corporation requesting a copy of your Residence Certificate, in addition to (1) and (2), a copy of registration of the company or company profile. If the employee of the company apply for a copy of your Residence Certificate, a letter of attorney written by CEO or a copy of Employee ID card.

4. Fee: 300 Yen per Copy

5. Reception Time:
(1) Ward Office Ward Residents Section (Kuminka), Branch Ward Resident Centers (Shiso Kumin Center), Sub-Branch Office (Shutchosho)
Monday – Friday: 8:30 a.m. – 5:00 p.m.
The Second and fourth Saturdays: 8:30 a.m. – 12:30 p.m. (Branch Ward Resident Centers (Shisho Kumin Center) and Sub-Branch Offices (Shutchosho) are closed the second and fourth Saturdays.)
(2) Administrative Service Corner
○Kawasaki Administrative Service Corner
Monday – Friday: 7:30 a.m. – 7:00 p.m., Saturdays, Sundays, and holidays: 9:00 a.m. – 5:00 p.m.
○Kosugi, Mizonokuchi, Saginuma, Noborito, Suge Administrative Service Corners
Monday – Friday: 7:30 a.m. – 7:00 p.m., Saturdays and Sunday: 9:00 a.m. – 5:00 p.m.

6. Closed
Closed Saturdays (excluding the second and fourth Saturdays), Sundays, holidays, and December 29 to January 3 (Branch Ward Resident Centers (Shiso Kumin Center) closed second and fourth Saturdays).
Administrative Service Corners closed for national holidays and other holidays (excluding Kawasaki Administrative Service Corner), December 29 to January 3, temporarily closed during equipment inspections, etc.

References

The certified copy of your Residence Certificate (juminhyo) can be issued for all members of your family, or can include only a portion of the family.

In principle, if you are part of a separate household but live in the same residence as the individual/family and are making a request for a certified copy of a Residence Certificate on behalf of the applicant, you will require a letter of attorney from the applicant. (If disclosure of a letter of attorney is not possible due to unavoidable circumstances, a letter is required from the applicant stating that the proxy or messenger is acting on the applicant’s behalf.)

For More Informtaion, Please Contact

Kawasaki Ward Office Ward Residents Section Tel: 044-201-3143
Daishi Branch Office, Ward Residents Center Tel: 044-271-0139
Tajima Branch Office, Ward Residents Center Tel: 044-322-1970
Saiwai Ward Office, Ward Residents Section Tel: 044-556-6616
Hiyoshi Branch Office Tel: 044-599-1121
Nakahara Ward Office, Ward Residents Section Tel: 044-744-3175
Takatsu Ward Office, Ward Residents Section Tel: 044-861-3163
Tachibana Branch Office Tel: 044-777-2355
Miyamae Ward Office, Ward Residents Section Tel: 044-856-3144
Mukougaoka Branch Office Tel: 044-866-6461
Tama Ward Office, Ward Residents Section Tel: 044-935-3154
Ikuta Branch Office Tel: 044-712-3109
Asao Ward Office, Ward Residents Section Tel: 044-965-5122
Kawasaki Administrative Service Corner Tel: 044-244-1371
Kosugi Administrative Service Corner Tel: 044-722-8685
Mizonokuchi Administrative Service Corner Tel: 044-814-7500
Saginuma Administrative Service Corner Tel: 044-852-8471
Noborito Administrative Service Corner Tel: 044-933-3000
Suge Administrative Service Corner Tel: 044-945-2730